Shipping policy

Effective date: 5 November 2026

Shipping and delivery

·       Shipping area: We currently ship within India to serviceable pincodes.

·       Order processing: Orders are dispatched within 1 to 3 business days after payment confirmation, excluding Sundays and public holidays.

·       Delivery estimate: Most orders arrive within 3 to 7 business days after dispatch. Remote locations may take longer. Delivery dates are estimates and are not guaranteed.

·       Shipping charges: The shipping cost is displayed at checkout before payment. Any free-shipping offer will be displayed on the Website and applied at checkout.

·       Tracking: After dispatch, we email or text you a tracking link.

·       Cash on Delivery (COD): If COD is enabled and available for your pincode, it will appear as a payment option at checkout. Remove this sentence if COD is not offered.

·       Address details: Please provide a complete delivery address and a working phone number. We are not responsible for delays caused by incorrect or incomplete details.

Failed delivery

If the courier cannot deliver after several attempts, the parcel may be returned to us. We will contact you to arrange another shipment, which may involve an additional shipping charge, or to cancel the order and process any eligible refund under our Refund and Return Policy.

Damaged, missing or incorrect parcels

Please record a short video while opening your parcel. If an item is damaged, missing or incorrect, contact us within 48 hours of delivery and share the video and clear photos.

For help with shipping, email calivranew@gmail.com or call +91 72592 68275.