Effective date: 5 November 2026

These Terms of Service (“Terms”) apply to your access to and use of calivraonline.com (the “Website”) and purchases from CALIVRA (“we”, “us”, “our”), operated by Calivra, at 1-70 A, Vogga House, Kadabettu, Bantwal Taluk, Dakshina Kannada, Karnataka 574265, India. By using the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.

Eligibility and account information

You must be legally capable of entering into a binding agreement to place an order. If you are under 18, use the Website only with the involvement of a parent or legal guardian. You are responsible for providing accurate, current and complete contact, billing and delivery information and for keeping your account details secure.

Products, descriptions and availability

CALIVRA sells physical clothing, including children’s, men’s and women’s apparel. We make reasonable efforts to display product descriptions, images, sizes and colours accurately. Actual colours may vary depending on your screen. Products and sizes are subject to availability. We may correct errors, update information or discontinue products at any time.

Prices, taxes and payment

Prices are displayed in Indian rupees (₹) and include applicable taxes as indicated on the Website. Shipping charges and any other applicable charges are displayed at checkout before you place your order. Payments are processed through PayU and/or other payment methods made available at checkout. An order is subject to payment authorisation and our acceptance.

Orders and cancellation

After placing an order, you will receive an order confirmation. Confirmation does not guarantee acceptance if an item is unavailable, payment is not authorised, or an error or suspected fraud is identified. We may contact you or cancel the order and refund any amount paid. You may request cancellation before dispatch by contacting calivranew@gmail.com. After dispatch, cancellation is not available; eligible returns are governed by our Return and Refund Policy.

Shipping, returns and refunds

Shipping and delivery estimates, return eligibility, exchanges, cancellations and refunds are described in our Shipping Policy and Return and Refund Policy. Those policies form part of these Terms. Delivery dates are estimates and may be affected by courier or other circumstances beyond our reasonable control.

Acceptable use

You agree not to misuse the Website, interfere with its operation or security, attempt unauthorised access, submit false or misleading information, use the Website for unlawful purposes, or infringe the rights of CALIVRA or others. We may restrict or suspend access where we reasonably believe these Terms or applicable law have been violated.

Intellectual property

Website content, including text, graphics, logos, images, design and other materials, is owned by or licensed to CALIVRA and is protected by applicable intellectual-property laws. You may use the Website for personal shopping purposes only. You may not reproduce, distribute, modify or commercially use Website content without prior written permission, except as permitted by law.

Third-party services and links

The Website may use or link to third-party services, including Shopify, payment providers and courier services. Their services may be governed by their own terms and privacy policies. We are not responsible for third-party websites or services except as required by applicable law.

Disclaimer and limitation

To the extent permitted by applicable law, the Website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. Nothing in these Terms excludes or limits any consumer right, statutory warranty, or liability that cannot lawfully be excluded or limited under Indian law.

Changes to these Terms

We may update these Terms from time to time by posting a revised version on the Website and changing the effective date. Your continued use of the Website after an update means you accept the revised Terms, to the extent permitted by law.

Governing law and contact

These Terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in India, subject to applicable consumer-protection laws and rules.

For questions or complaints, contact: Calivra, 1-70 A, Vogga House, Kadabettu, Bantwal Taluk, Dakshina Kannada, Karnataka 574265, India. Email: calivranew@gmail.com. Phone: +91 72592 68275.

Store details (for reference)

·       Brand: CALIVRA

·       Legal name: Calivra

·       Business category: Online retail, fashion and apparel (kids’ and family clothing)

·       Registered address: 1-70 A, Vogga House, Kadabettu, Bantwal Taluk, Dakshina Kannada, Karnataka 574265, India

·       GSTIN: 29ANYPV3048G1Z5

·       Email: calivranew@gmail.com

·       Phone: +91 72592 68275

·       Website: calivraonline.com